Santa Monica, CA
Email: [email protected]
Phone: (801)8080009
Website: 👉 Portfolio
Snap Lens Academy Scholar (June 2024 - August 2024)
Snap Inc., Santa Monica, CA
- Collaborated with Snap's AR and Content Creating teams to develop innovative Snapchat lenses and filters, achieving over 3 million plays and estimated to reach over 10 million by the end of the quarter.
- Received comprehensive professional development and mentorship from experienced team members.
- Enhanced technical and creative skills in augmented reality to impact global brand strategies.
Customer Satisfaction Specialist & UX Designer (2022 - 2023)
Calmarsi (E-commerce Jewelry Store), Costa Mesa, CA
- Analyzed support data using Zendesk and Google Analytics to enhance email communication and resolve customer issues, reducing inquiries by 12% and boosting sales by 23%.
- Redesigned website, increasing conversions by 31% and improving buyer retention by over 2%, resulting in over 5,000 daily website opens.
Health: The Whole Story - Integrated Health Management App (2024)
- Developed an app prototype that merges qualitative personal experiences with quantitative health data, resulting in more accurate diagnoses and tailored health advice.
- Conducted extensive research on health metrics and user experiences, utilizing AI tools to enhance data collection and analysis for a more personalized user interface.
- Implemented features such as real-time health metric tracking, personalized health insights, and an interactive wellness check-in module to enhance user engagement and education.
**CicLAvia Hub Partner Guide Project (2023)**
- Led the strategic vision and execution for enhancing user engagement at CicLAvia events, aligning project outcomes with broader organizational goals.
- Developed a comprehensive guide, ensuring content met CicLAvia's objectives and stakeholder needs.
- Directed the integration and testing of digital tools to improve event experiences, showcasing a blend of technical understanding and user-centric design.
**MaCher Travel Wallet Redesign Project (2023)**
- Conducted demographic-focused research for design.
- Led eco-friendly material sourcing for wallet redesign.
- Managed UI testing and content development for app.
SimpleSign Urban Parking Redesign Project (2022)
- Executed prototyping, user testing, and model refinement.
- Created AR-powered, user-centered parking solution.
- Simplified parking rules with intuitive design and app features.
<aside> <img src="/icons/graduate_gray.svg" alt="/icons/graduate_gray.svg" width="40px" /> Bachelor of Science in Interaction Design (IxD)
Santa Monica College, Santa Monica, CA | 2024
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<aside> <img src="/icons/official-document_gray.svg" alt="/icons/official-document_gray.svg" width="40px" /> Google UX Design Professional Certificate
Google on Coursera | February - May 2024
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UX/UI and Responsive Design
Brand/Product Marketing Analysis
Research and User Insights
Adobe Suite/Figma
Web Development (CSS/HTML/JavaScript)
User Testing and Prototyping
App and Web Development
Collaborative Teamwork
Usability Evaluation/A/B Testing